In accordance with Law 29/2021, of October 28, qualified as the Personal Data Protection Act (LQPD), this Privacy Policy aims to inform all Users subject to it about the possible processing of their personal data.
When users visit the website www.tuneldenvalira.com (hereinafter, "Site" or "Website"), we will process their personal data.
This Privacy Policy is intended to help understand what data is collected and what is done with it.
For the purposes of this Policy, "User" refers to any category of interested parties included in this document.
Túnel d’Envalira collects personal data in the following ways:
These personal data can be broadly categorized as follows:
We also process personal data from different categories of interested parties who, considered as Users collectively, include but are not limited to:
We inform the User that their personal data will be processed for the following purposes, legal bases, and retention periods detailed below:
Purpose |
Legal Basis |
Retention Period |
Management, compliance, and execution of the contractual relationship between the User and Túnel d’Envalira. Specifically, we will use the User's data to manage toll payments and comply with legal obligations arising from the contractual relationship. |
Compliance with contractual obligations with the client and applicable legal obligations. |
For the time necessary to manage the payment. Subsequently, we will retain the data in a blocked state until the prescription of applicable legal obligations. |
Registration of regular clients or residents or workers in companies located in Pas de la Casa, to apply toll discounts. |
Compliance with contractual obligations. |
While the contractual relationship is active and subsequently, until the prescription of applicable legal obligations. |
Registration of individuals linked to foreign companies arriving in Andorra to provide their services. |
Compliance with legal obligations. |
Until the prescription of applicable legal obligations. |
Video surveillance, to control the safety of traffic, people, and facilities. |
Legitimate interest and compliance with contractual obligations related to the Administrative Concession Contract with the Government of Andorra. |
1 month, unless a security incident has occurred, in which case the data may be retained for the time necessary to investigate the events or determine responsibility. |
Responding to queries or information requests made by the User to Túnel d’Envalira through the Website or any communication channel made available. |
Legitimate interest of Túnel d’Envalira in responding to Users' queries and requests for information. |
Until the User’s query or request has been resolved and, subsequently, for the time necessary to comply with applicable legal obligations. |
Maintaining the business relationship with the supplier or collaborator where the User provides services, as well as with sole proprietors or freelance professionals in order to establish a professional relationship with Túnel d’Envalira. |
Compliance with contractual and pre-contractual obligations with the supplier or collaborator. Compliance with legal obligations arising from the commercial relationship. |
During the validity of the contractual relationship with the supplier or collaborator and, subsequently, until the prescription of any legal obligations that may arise. |
If the User submits their CV and/or job application to Túnel d’Envalira, their data will be processed for the purpose of responding to that application and, where appropriate, allowing participation in a recruitment process for a job at Túnel d’Envalira. |
User's consent |
2 years from the end of the recruitment process. |
Túnel d’Envalira may share or provide access to the User’s personal data with:
The User’s personal data will not be transferred outside Andorra.
The User may exercise the following rights regarding their personal data before Túnel d’Envalira: access, rectification, erasure, objection, restriction of processing, and data portability, as well as the right not to be subject to automated decisions with legal effects.
Likewise, with regard to processing based on the User’s consent, they also have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.
To exercise these rights, the User may send their request to:
In any case, the User also has the right to lodge a complaint with the Andorran Data Protection Agency.
This Privacy Policy may be updated periodically to reflect changes in personal data processing.
This Privacy Policy is updated as of August 2022.